Seeing as I'm currently on hold to Google Play support, I thought I'd write a quick how-to for people attempting to re-enter the Android community after years with iOS-only devices.
1. Try to pre-order a Google Nexus 7 on the Google Play site. Fail with the first two credit cards due to unspecified errors.
2. Wait. Don't expect any news.
3. Receive your device in a battered cardboard box, with all the padding up one end, exposing the device to damage should it be dropped the unlucky way up.
4. Power up the device and try to play the pre-loaded Transformers movie. Wonder why it freezes.
5. Find out that the screen glass isn't attached to the device very well, and has popped out on the left side.
6. Search the web for news of glass popping out of Nexus 7s. Feel better that it's happened to lots of other people.
7. Email Google Commerce Ltd. as instructed on the receipt.
8. Wait four days. Nothing will happen, so keep yourself amused by attempting to understand how a popular operating system built by one of the world's largest companies can be so hostile to humans.
9. Phone Asus on 0870 1208340 as suggested by this article in Crave.
10. Phone Google on 0800 328 6081 as suggested by Asus when you speak to them. Wait. And wait. And wait...
BONUS TIP:
11. Pray that Apple brings out a 7-inch tablet soon.
1 comment:
I have problem with distorted sound from the speaker with in a month of purchase. I phoned Currys where I bought from, the service center told me as it is still within one month and it's faulty so should get replacement so took it to the their store to find they are not very helpful they told me I am only can get replacement within 21 days and showed me the small print at the back of reciept so I am not happy with the service from them.
Anyway then I rang Asus after spending some money to get through to the right people, they are going to collect it from my address for repair and said it will be at least 10 days if not may be more also warned me they can charge me according to their terms and conditions.
Now I have only choices I have is either throw this Google nexus 7 away or take a chance to trust Asus.
Come on Google why don't you choose a trusted and branded manufacturer who have good reputation in the market.
Post a Comment